Privacy Policy.

Who we are
Kind Kick is a trading name of Didi Works Ltd, company number 12828705. Registered office 17 Green Lanes, London, England, N16 9BS. Trading and contact address 86-90 Paul Street, London EC2A 4NE. Contact coffee@kindkick.com.

Scope
This notice explains how we collect, use, share, and protect personal data when you browse our site, place an order, create an account or subscription, or contact us. It applies to this website and any related services we provide.

Personal data we collect
• Identity and contact details such as name, email, phone number, billing and delivery address.
• Order and payment details such as items purchased, order value, delivery method and status.
• Account and subscription data such as login, preferences, delivery cadence.
• Communications such as emails and customer service messages.
• Technical and usage data such as device type, browser, IP address, pages viewed, and cookies or similar technologies.

Why we use your data and our lawful bases
• To process orders, take payment, provide delivery, manage subscriptions, handle returns and refunds. Contract.
• To provide customer support and service communications such as order and shipping emails. Contract and legitimate interests.
• To maintain our website, prevent fraud, and keep services secure. Legitimate interests and legal obligations.
• For analytics and performance measurement to improve our site and offers. Consent for non essential cookies and analytics, legitimate interests for aggregated metrics.
• For direct marketing by email where permitted. Consent or soft opt in where applicable, with the option to unsubscribe at any time.

Sharing your data
We share data with service providers who help us operate our business, for example website hosting, payment processing, email providers, couriers, analytics and subscription platforms. We require them to protect your data and use it only for our purposes. Typical examples include our website host, payment processor and delivery partners.

International transfers
Some providers may process data outside the UK. Where this happens we rely on an adequacy decision or appropriate safeguards such as standard contractual clauses.

How long we keep data
We keep personal data only for as long as necessary for the purposes described above, including to meet legal, accounting, or reporting requirements. We apply specific retention periods for orders, financial records and customer service correspondence.

Your rights
You have rights over your data including access, rectification, erasure, restriction, portability, and objection to certain processing. Where we rely on consent, you can withdraw it at any time. You can exercise your rights by contacting contact@kindkick.com. You also have the right to complain to the Information Commissioner’s Office. See the ICO website for contact details and guidance. Information Commissioner's Office+1

Security
We apply technical and organisational measures appropriate to the risk to keep your data secure.

Children
Our site is for adults. We do not knowingly collect data from children.

Updates
We may update this notice from time to time. We will post the new version on this page with an updated date.